Frequently Asked Questions

Answers to common questions about Mangaung Metropolitan Municipality services, policies, and community programs.

How can I apply for a municipal service connection?

Residents can apply for water, electricity, and sanitation connections by visiting the Mangaung Metropolitan Municipality service centers or through the online portal. Required documents include proof of residence and identification.

Where can I find updates on service disruptions or alerts?

Service alerts and disruptions are posted regularly on the municipality's website homepage and social media channels. Residents are encouraged to subscribe to SMS alerts for real-time updates.

How do I report municipal infrastructure issues?

Issues such as potholes, streetlight outages, and water leaks can be reported via the municipality's online reporting tool or by calling the customer service hotline during business hours.

Where can I find information about municipal events and community programs?

Information about upcoming events, public meetings, and community development programs is available on the municipality's website under the 'Events' section and through local community centers.