0800 111 300 enquiry@mangaung.co.za
Social DevelopmentSub-Directorate

Transforming society by building conscious and capable citizens through integrated and sustainable social development services across all seven towns of Mangaung.

Our ServicesContact Us
Corporate Services Infrastructure & Engineering Community Services Finance & Revenue Town Planning & Development
Vision

A caring, cohesive, and resilient Mangaung community where every resident can live with dignity and access opportunities for social and economic participation.

Mission

To plan, coordinate, and support inclusive social development programmes—delivered with empathy, equity, and accountability—in partnership with communities, government, and civil society.

Principles

Dignity & Inclusion Accessibility & Equity Collaboration Equity Accountability Compliance

Aims

Strengthen community resilience and wellbeing.
Expand access to social support and referral pathways.
Enhance protection and inclusion of vulnerable groups.
Build capacity of community organisations and forums.
Promote social cohesion and safe communities.

Objectives

Align with MTDP Strategic Priority 2 (reduce poverty, lower cost of living).
Advance IUDF 02 – Inclusion and Access through equitable service reach.
Support SDG 3 (Good Health & Wellbeing) and SDG 11 (Sustainable Cities & Communities).
Deliver on Mangaung IDP objectives for community wellbeing and service delivery improvement.
Promote social cohesion and safe communities.

Management Structure & Key Roles

Executive Director
Ms. Nomsa Zulu
nzulu@municipality.gov.za
Deputy Director: Libraries
Mr. Thabo Khumalo
tkhumalo@municipality.gov.za
Deputy Director: Youth
Ms. Aisha Jacobs
ajacobs@municipality.gov.za
Deputy Director: Sports
Mr. Rajan Govender
rgovender@municipality.gov.za

Services to the Public

Service Turnaround Time Responsible Official
Library Membership Same day Libraries Dept
Community Hall Booking 3 working days Community Services
Youth Programme Registration 5 working days Youth Development
Sports Facility Booking 2 working days Recreation Dept

Public-Facing Documents & Guidelines

Annual Social Development Programme Schedule — [INSERT URL/PDF]
PDF Document
How to Access Social Support & Referrals (Resident Guide)
PDF Document
Directory of Community Services & NPOs —
PDF Document
Homelessness & Outreach Protocol (Public Summary)
PDF Document
PDF Document
GBV/Child Protection Awareness—Resource Pack
PDF Document
Community Gardens Starter Kit
PDF Document