Reporting
The Office of the Ombudsman maintains transparency and accountability by reporting on complaints, audit findings and Council oversight
Internal Reports & Registers
| Document | Description | Frequency | Access |
|---|---|---|---|
| Complaint Register | Register of all complaints received, including status and resolution, | Ongoing | Internal Access |
| Files (hard Copy) | Physical complaint files and supporting documentation. | Ongoing | Internal Access |
| Internal Audit | Internal audit reports and findings. | Quarterly | Internal Access |
| Quarterly – Council | Quarterly reports submitted to Council. | Quarterly | Internal Access |
| AGM | Annual General Meeting report and outcomes. | Annually | Internal Access |